It is always a pleasure to read such lovely reviews and testimonials from our patients.
We receive lots through many different channels; Facebook Reviews, NHS Friends & Family Test, Google+, patient emails and patient comment slips.
We’ve picked a few of our recent ones to share with you:
“We have always received excellent care and treatment ever since we registered with the practice in 1988. The dentists have been unfailingly considerate and have always taken the time to answer any questions we may have had. Also every dentist has been extremely gentle when carrying out examinations and treatment. As a result of the excellent dental care we have received both our daughters have healthy teeth and have no fears about having regular dental check-ups. Thank you.”
“I am writing to say a big thank you to Mr Anderson, who I had my check up with today. I am a ‘nervous patient’, and he really put me at ease and made me feel comfortable with the procedure. He was excellent, and I am deeply grateful to him. I would also like to thank the Dental Nurse assisting Mr Anderson, and the lovely, lovely ladies on reception who are always so friendly and professional. You all made my experience calm and pleasant. Thank you so much.”
“Can you say you love your dentist? Well I can. The reception staff are so friendly and the fantastic Andy Wallwork has recently made my pain go away with his expertise. Excellent care given from all with a smile.”
“I have been attending Thornhill Dental for 28 years and they are fantastic. They put you at ease as soon as you walk through the door. After years of fear from the school dentists of old, I wish you people had been around in the fifties/sixties. 10/10 every time.”
“Thank you Graham for working wonders on Nick’s broken tooth and making it look like new. I have been a patient for 20 years and you have never let me down or failed to amaze me with what you can do.”
“I’ve been coming to Thornhill Dental since I was a child. I love everything about this practice. The staff are brilliant, the dentists are so friendly and always put you at ease when you have a bad filling to fix. Thank you Thornhill Dental for 20+ years of looking after my teeth X”
“Brilliant surgery, would highly recommend. Thanks to the fantastic staff here I can finally smile after 18 years of pain and embarrassment.”
“Mrs Robinson is a brilliant dentist. She’s kind & gentle. She has encouraged both of my girls in sitting alone on the dental chair, confidence has come on great. Really grateful. All the dental team are fab!”
“I have been a patient for over 15 years and I am very impressed with the efficient dental treatment from Andrew Wallwork. He and Katie have a very pleasant and friendly manner. The receptionists are equally as efficient and organised.”
“From picking the phone up to book the appointment to seeing the dentist, the service at Thornhill Dental is fantastic.
“Everyone at Thornhill Dental – the reception staff, dental nurse and the dentist (Dr Wallwork) are extremely pleasant. They make my children and I very comfortable. We are very lucky we found you. Thank you.”
“Great service, great team – especially the ladies on the reception desk. Sensitive and sympathetic consideration for patients, very friendly yet professional at the same time, good, clean, hygienic premises, swift dental diagnosis and treatment.”
“Very friendly service. Graeme is the nicest man and a superb dentist. Great hygienist team! I enjoy coming to the dentist!”
“From the reception staff through to the Dentists, the team here are amazing. Show the right amount of empathy and professionalism. The children look forward to their check up with Mrs. Robinson; something I never did as a child at my old childhood dentists! My most recent experience was nerve wracking for me but Mrs. Robinson calmed me down (sorry!) and treatment completed without any pain or discomfort. We’ve been patients a long time and never once considered moving. Thank you for looking after us all.”
“I have been going to Thornhill Dental for over 15 years and although I have now moved to Sheffield I willingly make the journey there for such excellent care. Everyone at the surgery is very friendly and professional and any treatment required is carefully explained. Fran is a lovely hygienist and Graham my dentist always makes a visit to the dentist as painless as possible with his positive attitude and care. Thank you to all the team.”
“I have been going to Thornhill Dental for 29 years. In that time, I have experienced no better care and all the staff are very pleasant and approachable. Graham (dentist) and Fran (hygienist) are really lovely people and put you at ease immediately. My husband goes as well and feels exactly the same. A big thank you to the team from both of us!!”
“My family all have a 4 hour commute to regularly visit Thornhill Dental – that should tell you all you need to know. Despite us no longer living in Yorkshire, we would never consider switching to a more local practice. Having had appalling experiences with other dentists, I would have no hesitation in recommending Andrew Wallwork & colleagues to anyone. Keep up the great work TD!!”
“I have gone to Thornhill Dental for over 15 years. I recently needed work on a broken filling, having been a patient of Mr. Wallwork for such a long time and really think he is great, but he was on holiday, I was a bit nervous of seeing someone else. I saw Mrs. Robinson, who I have to say was wonderful, really putting me at ease explaining everything she was doing. I couldn’t recommend either of them high enough. Going to visit the dentist can be a stressful experience but the staff and dentists at Thornhill really help to make it a much better experience.”
“We saw Mrs Robinson for the first time during March and she was fantastic. Really informative, she made us feel very welcome and relaxed. Couldn’t of been any better! So much so we are looking forward to seeing her again at our next dental check-up.”
“It’s been a long time since I was at the dentists, I became a patient at Thornhill Dental and can’t praise them highly enough, a very attentive and caring team. Consistently attentive, thoroughly professional and most reassuring. The staff are always very welcoming and offer advice regarding teeth hygiene.”
“Wonderful staff. Really caring and quite simply the best dental practice I’ve been to. If all dentists were like this it wouldn’t be such a frightening place to visit, especially for children. Really professional and fabulous with appointment times too!”
“Lots of useful information given. Very helpful and considerate staff. Staff were understanding and knowledgeable. Confidence inspiring.”
“Thornhill Dental changed my life, big confidence boost would never have taken up kayaking without coming here first. Fantastic staff thanks Gill and Graeme.”
“Oscar was a little apprehensive about his fillings but was completely reassured and spoken to throughout the whole process. Thank you for making his dental appointment stress free and a present experience!”
“Lily was treated with great care and sensitivity during her recent visit to have two teeth extracted in preparation for having braces. Mr Anderson and his dental nurse reassured Lily at each stage and this really helped to put her at ease.”
“I have used Thornhill Dental for many years and have found the customer service and dental care excellent. Both of my children have regular check-ups here and I find the friendliness of the dentist and dental nurse makes the job much easier. How to look after their teeth is explained in an age appropriate way to ensure they look after them between visits which I think is particularly helpful.”
“All the staff are kind and friendly. The service is fantastic every time we visit, nothing is too much. Graeme is fantastic with kids and makes sure they will grow up to like going to the dentist, you couldn’t ask for any more… Thank you!”
“I have been a patient at Thornhill Dental Surgery for many years. It is such a welcoming place and the staff are very professional. I feel that the staff know us as a family and personally now. My children have visited since their first tooth came through and have never been frightened to attend any appointments, in fact they moan more when I take them for a haircut!”
“Today I had an emergency appointment with Mrs Robinson. She explained the process and provided good dental information in a way which I understood. She has a calming approach and her style is beneficial to anxious patients.”
“Ruben had had a traumatic experience at a previous dental practice and I was concerned that he wouldn’t take to the dentist again. However the staff at Thornhill Dental ensured that he felt at ease and really made sure he was comfortable. I can’t thank them enough for that, the advice provided was beneficial towards Ruben and us as a family, overall really pleased with this dentist and would highly recommend it to others!”
“A nice, friendly, efficient practice. My dentist, Mrs Robinson is lovely. Very bubbly, easy-going and explains everything.”
To read our fantastic Facebook reviews, click here
We love to read reviews and hear from our patients! If you wish to leave a review or write a testimonial, please do so via any of our social media channels or email us at hello@terrificsmiles.co.uk
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